Warranty Policy


 

PELONIS warrants as limited herein to the original purchaser for a period of warranted year from the date of original purchase under the condition that each purchased PELONIS product shall be free of defects in material and workmanship.

In the event of malfunction or failure of your PELONIS products, you might deliver or send, with postage prepaid, the heater along with PROOF OF PURCHASE to PELONIS within the warranty period. PELONIS reserves the right to inspect the claimed defective part or parts to determine if the defect or malfunction complaint is covered by this warranty. PELONIS shall, within sixty (60) days after receipt of the product, at its option, repair and/or replace the defective part or parts free of charge. This warranty shall only cover defects arising from normal usage. PELONIS will assume no responsibility whatsoever if the product fails during the warranty period by reason of:

  • Misuse, negligence, physical damage or accidents.

  • Lack of maintenance (see instructions for proper maintenance).

  • Repair by any unauthorized party during the warranty period.

  • Damage caused by connection to an improper input voltage (see specification label on your heater).

PELONIS makes no further warranties or representations, expressed or implied except those contained herein. No representative or dealer is authorized to assume any other liability regarding the Pelonis product. The duration of the implied warranty granted under State law, including warranties of merchantability and fitness for particular purpose that are limited in duration, should the duration of the expressed warranty granted hereunder. PELONIS shall in no event be liable for direct, indirect, special or consequential damages.

Some states do not allow limitations on how long an implied warranty lasts, and/or the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from state to state.